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Client Relation & Collections Manager

Client Relation & Collections Manager

Key Areas of Responsibility

  • Team workload distribution
  • Daily reports preparation
  • AR Aging management
  • Customer service issues management
  • Previous day AR Invoices quality check and distribution
  • Cash allocation support for accounting department
  • Customer support (supporting docs, fees clarification, statements misbalances)
  • Collections from EJI customers
  • Communication with Dispatch Manager or Deputy Dispatch Manager related to flight database data
  • Sending Euro Jet invoices
  • Identification with company brand, image, strategy and all the company internal policies
  • Prepared to work and assist on any given task assigned by Financial Director

Requirements

  • High school diploma/ Bachelor's degree or equivalent work related experience
  • Minimum 12 months in a client service industry
  • Demonstrated experience handling client concerns and issues with tact and diplomacy
  • Outstanding written and oral communication skills
  • Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
  • Ability to manage multiple client situations, needs and inquiries simultaneously
  • Need be able to build and maintain good cross enterprise working relationships
  • Proven experience as a Collection Specialist or similar role
  • Excellent knowledge of billing procedures
  • Knowledge of various collection techniques
  • Contact clients and discuss their overdue payments
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Excellent communication and interpersonal skills
  • Problem-solving and critical-thinking skills
  • Excellent knowledge of working on a PC
  • Excellent English written and spoken. Another language is a plus.

We offer

  • Work in a leading international company that experiences strong growth
  • Unique industry
  • Adequate financial remuneration
  • Bonus remuneration
  • Meal vouchers
  • Sick days
  • Yearly transportation ticket reimbursement
  • Multisport Card

Position available from: ASAP

Please apply here.

Euro Jet Intercontinental

Great Talent is Always Welcome

We are always on the look-out for hard working aviation enthusiasts ready to join the Euro Jet family. Even if none of the open positions appear to be a perfect match, we still encourage you to please get in touch with us to learn more about our company and perhaps we can figure out a way to work together.

Email: hr@eurojet-service.com

Tel: +420 2333 43 362
Fax: +420 2333 43 102
US and Canada: +1-800-849-0597

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