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IT Technician / IT Technical Support

IT Technician / IT Technical Support

Euro Jet, the world’s leading provider of flight support services for private aircraft, is currently looking to fill the position of “IT Technician” to join our team in Prague, Czech Republic.

Our IT team is young and very dynamic. IT Technician joining the team will have the opportunity to work in a nice friendly environment with a large scope of responsibilities.

Are you an experienced IT Technician looking to take on an exciting new challenge?

Requirements

  • Excellent analytical and problem-solving skills
  • Excellent end-user service skills
  • Understanding of building/repairing computers
  • Experience with maintaining OS Windows and Linux (appreciated)
  • Experience with structured cabling, WIFI AP setup and practical knowledge of LAN
  • Keep up to date with the latest technology
  • Self-motivated, team-player, willing and able to learn
  • Reliable, able to establish the priorities
  • Patient and time-flexible
  • Analytical, creative and logical thinking
  • Valid B Driver’s license
  • English language (advanced)

We are looking for someone who finds her/himself perfectly fit with the above listed requirements, however we do not expect that you exceed our expectations in all of them before knocking on our door, so we are willing and happy to help you to work on them to improve significantly.

Responsibilities

  • Reporting to the IT Director, the IT Technician is responsible for the day to day support of the IT systems, networks and supporting software
  • Troubleshooting system and network common problems and diagnosing and solving hardware or software bugs
  • Maintain printers and other devices, responsible for keeping consumables stock balance (cartridges, toners ...)
  • Handling warranty repairs procedures, picking of goods,
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time
  • Replacing parts as required
  • Assisting the whole team with fixing technical issues
  • Provide support including procedural documentation and relevant reports
  • Respond within agreed time limits to call-outs
  • Log customer/employee queries
  • Providing support to the Office Manager

We offer

  • 1-year contract with the possibility of transferring on a permanent contract
  • Work in a stable and leading international company
  • Young multinational team
  • Financial remuneration corresponding with performance
  • Mobile, notebook
  • Meal vouchers
  • Sick days after a year within the company
  • Yearly transportation ticket reimbursement (50% after a year within the company and 100% after a two years within the company)


Start day: ASAP

Job location: Prague, Czech Republic

Type of job: IT Technician / IT Technical Support

Required education: High School

If you are looking for your next challenge as our IT Technician, then we want to hear from you!


Euro Jet Intercontinental

Great Talent is Always Welcome

We are always on the look-out for hard working aviation enthusiasts ready to join the Euro Jet family. Even if none of the open positions appear to be a perfect match, we still encourage you to please get in touch with us to learn more about our company and perhaps we can figure out a way to work together.

Email: hr@eurojet-service.com

Tel: +420 2333 43 362
Fax: +420 2333 43 102
US and Canada: +1-800-849-0597